Terms of Service

Welcome to lirainaria.com. These Terms of Service (“Terms”) govern your access to and use of our website, including browsing product information, placing orders, and interacting with available website features. Please read these Terms carefully before using the website or making a purchase.

Our website offers Living Room Furniture, Bedroom Furniture, and Outdoor Furniture to customers in the United States. By using the website, you agree to these Terms to the extent permitted by applicable law. Certain transactions or features may also be subject to additional terms or specific consent requirements where applicable.

These Terms should be read together with our applicable website policies. They do not replace mandatory consumer protections or authorize changes to confirmed order terms contrary to applicable law.

1. User Accounts and Website Use

You may browse available website content and products subject to these Terms and applicable law.

User Accounts

If you create an account on our website, where this feature is available, you are responsible for providing accurate information and keeping your login credentials appropriately protected. Please notify us promptly if you become aware of suspected unauthorized access to your account.

You should not knowingly provide false information, misuse website features, interfere with website operations, or attempt to gain unauthorized access to accounts, systems, or information.

We may review suspected misuse and take reasonable action where appropriate and permitted by applicable law. Any restriction or suspension of access will be handled subject to applicable legal requirements and any obligations arising from an existing order or transaction.

We do not assume that every security incident can be prevented, and nothing in these Terms excludes responsibility that cannot lawfully be excluded.

Acceptable Website Use

When using the website, you agree not to:

  • Use the website for unlawful, fraudulent, or deceptive purposes.

  • Attempt to interfere with the website's operation, availability, or security.

  • Submit information that you know is materially false or misleading in connection with an order.

  • Misuse website content or attempt to access restricted information without authorization.

We may update website features or content as needed. Any such changes remain subject to applicable law and do not automatically alter the terms of a confirmed order.

2. Products, Availability, and Pricing

We make reasonable efforts to present product descriptions, images, dimensions, prices, and other available information clearly and accurately.

Product Information

Product images are provided to help customers understand a product's appearance. Colors may vary depending on screen settings, device type, lighting, and display conditions. Please review the information on the relevant product page for the available specifications and details of the particular item.

We do not intend for general display differences to excuse the supply of an item that materially fails to conform to its applicable description or confirmed order. If you believe an item is damaged, defective, incorrect, or materially different from what you ordered, please contact us so that the matter can be reviewed under our applicable policies and the law.

Availability and Product Changes

Product availability, descriptions, and other listing information may change as circumstances evolve. Adding an item to a shopping cart does not necessarily confirm that the item is reserved, that inventory has been finally verified, or that an order has been accepted.

If a product becomes unavailable or an information error is identified during order processing, we will address the issue in accordance with the actual order status, our applicable policies, and applicable law. We do not reserve the right under these Terms to arbitrarily change the price or other agreed terms of a confirmed order.

Pricing and Errors

Prices and applicable charges are presented through the website's shopping process. Before submitting an order, review the displayed product prices, shipping charges, applicable taxes, and order total.

Our current Shipping Policy states that displayed product prices include applicable taxes, subject to the applicable tax treatment. Shipping charges are described in the Shipping and Delivery section below.

If a clear pricing, availability, or listing error is identified, we may need to review the affected order and contact the customer where appropriate. Any correction, cancellation, or other action will be handled in accordance with applicable law and the status and terms of the relevant transaction.

3. Orders and Payments

Please review your order carefully before submitting it. You are responsible for checking the selected products, quantities, shipping address, displayed prices, shipping charges, and other order details for accuracy.

Order Submission and Confirmation

Submitting an order is a request to purchase the selected products. The status and handling of your order depend on the actual checkout and order-processing process.

A shopping cart or order-submission screen does not necessarily establish that an order has been accepted or that inventory has been finally confirmed. Please refer to the order information provided during checkout and any communications you actually receive concerning your transaction.

We will handle order acceptance, processing issues, and any necessary corrections in accordance with applicable law and the relevant transaction details. Nothing in these Terms authorizes arbitrary changes to confirmed order prices or other agreed terms.

Accepted Payment Methods

The payment methods currently listed for our website are:

  • Visa

  • Mastercard

  • JCB

  • Discover

  • American Express

  • Diners Club

The payment options available for a particular purchase are those presented through the actual checkout process. Payment authorization may depend on the applicable card issuer or payment-processing arrangements.

If a payment is declined or cannot be completed, review the information entered, check with your card issuer if necessary, or try another listed payment method that is available at checkout. You may also contact customer service for assistance.

Do not send your full payment card number, card security code, or account password by email.

Refunds and Payment Adjustments

Where a cancellation or return is approved and a refund is due, refunds are generally issued to the original payment method in accordance with the applicable policy. The time required for a refund to appear in your account may depend on the relevant financial institution or payment-processing arrangements.

For additional details, please review the applicable Cancellation Policy and Return & Refund Policy referenced below.

4. Shipping and Delivery

We currently ship to destinations within the United States. Shipping charges, processing estimates, and transit estimates are governed by our Shipping Policy.

Shipping charges

  • Orders totaling less than $78.50: $6.70 standard shipping.

  • Orders totaling $78.50 or more: free standard shipping.

Order processing

Orders generally require 1–3 business days for processing. The processing cut-off is 5:00 PM on business days. Orders submitted before 5:00 PM on a business day generally begin processing that business day. Orders submitted after 5:00 PM, on weekends, or on applicable public holidays generally begin processing on the next business day.

Beginning processing does not mean an order has been fully processed or shipped. The applicable local time reference for the cut-off should be confirmed against actual operating practices before publication.

Shipping services and estimated transit

Depending on the order and available service, shipping may involve DHL, UPS, or DHL Express. The carrier and service available for a particular order may vary.

Estimated transit time is 5–10 business days after shipment. This is an estimate, not a guaranteed delivery date. Actual delivery may be affected by carrier operations, weather, address details, network conditions, or other circumstances.

Our Shipping Policy also explains tracking information, delivery issues, address changes, and other shipping-related matters. Logistics providers handle applicable transportation and customs-clearance procedures under the relevant arrangements. Any statement about customs or other charges is subject to the actual shipping arrangements and applicable law.

Please review the full [Shipping Policy].

5. Order Cancellations

If you need to cancel an order, contact customer service as soon as possible and provide your order number and relevant order details.

Orders Not Yet Shipped

You may request cancellation while your order has not yet shipped. A request is subject to review and is not automatically approved. If cancellation is approved before shipment, the eligible order amount will be refunded in accordance with our Cancellation Policy, including shipping charges paid where applicable.

Orders Already Shipped

Orders that have already shipped generally cannot be canceled directly. After delivery, you may request a return and refund in accordance with our Return & Refund Policy and applicable law.

Refund Processing

Approved cancellation refunds are generally returned to the original payment method. The time required for the funds to appear may vary depending on the financial institution or payment-processing arrangements.

For full details and instructions, please review the [Cancellation Policy]

You may contact us at support@lirainaria.com or +1 (818) 263-1749 to submit a cancellation request.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, the terms applicable to the relevant transaction, and applicable law.

Return Request Period

Under our current policy, customers may generally request a return within 30 days after receiving the item, subject to the policy's eligibility requirements and any applicable legal rights. This is a policy-based return request period, not a statement that every U.S. transaction is subject to a universal statutory 30-day return period.

Items are generally expected to be in reasonably good condition and include applicable accessories. Actual use, customer-caused damage, or missing parts may affect eligibility for a voluntary return where permitted by law. Opening packaging or assembling an item does not automatically disqualify it from return.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact customer service promptly and provide photographs or videos if available. The appropriate resolution will depend on the circumstances, the applicable policy, and applicable law.

Exchanges and Return Shipping

Our current policy does not provide direct product exchanges. If you want a different item, you may need to arrange an eligible return and place a separate order for the desired product, subject to availability.

For voluntary returns, customers generally arrange and pay reasonable return shipping costs. Different arrangements may apply where required by law or confirmed by us. Any return-shipping responsibility or deduction will be handled in accordance with the applicable policy and legal requirements; no unconfirmed fee is established by these Terms.

Refund Timing

After a returned item has been received and verified, we generally initiate the refund process within 1–3 business days. Refunds are generally issued to the original payment method, and the time required for the funds to appear depends on the relevant financial institution or payment-processing arrangements.

For eligibility requirements, return instructions, and additional details, please review the [Return & Refund Policy]

Nothing in this section limits any consumer right or remedy that cannot lawfully be waived.

7. Privacy and Data Protection

When you browse our website, place an order, or contact customer service, information may be handled as necessary for relevant website functions, transaction processing, customer support, website operation, and other purposes described in our applicable privacy and cookie disclosures.

The information involved and how it is collected, used, retained, or disclosed depend on actual website practices and applicable legal requirements. Cookies and similar technologies, where used, are addressed in our Cookies Policy.

We encourage you to review the Privacy Policy and Cookies Policy available on our website for more information about the handling of personal information and the use of cookies or related technologies.

We take privacy-related responsibilities seriously, but no website or method of electronic transmission can be represented as absolutely secure. Any applicable privacy rights, obligations, and choices remain subject to actual practices and applicable law.

This section is a general overview. It does not independently establish specific data collection practices, retention periods, third-party sharing arrangements, or privacy controls, and it does not replace the applicable Privacy Policy.

8. Disputes and Governing Law

If you have a question or concern about an order, product, payment, delivery, or use of the website, we encourage you to contact customer service so that we can review the matter.

Any dispute will be considered in light of the relevant facts, the applicable transaction terms, and applicable law. The laws and legal protections that apply may vary depending on the circumstances and the consumer's rights.

These Terms do not establish a specific exclusive court, mandatory arbitration requirement, class-action waiver, or other special dispute-resolution arrangement. No particular governing-law provision or exclusive jurisdiction is designated by this section.

Nothing in these Terms is intended to exclude or restrict consumer rights, remedies, or legal protections that cannot lawfully be excluded or restricted

9. Changes to These Terms

We may revise these Terms when website content, operating practices, or applicable requirements change. When an updated version is published, the revised text will appear on this page.

We encourage you to review this page periodically. An update to these Terms does not, by itself, change the agreed terms of a previously confirmed order, override another applicable policy, or remove rights that are protected by law.

Where applicable law requires particular notice, consent, or other procedures for a change, those requirements remain applicable.

10. Contact Us

If you have questions about these Terms, an order, or any of our website policies, please contact us using the details below.

Website: https://lirainaria.com

Email: support@lirainaria.com

Phone: +1 (818) 263-1749

Mailing Address:
1414 Dixon St
Glendale, CA 91205
United States

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM

When contacting us about an order, please include your order number and a description of your question where applicable. Do not send your full payment card number, card security code, or account password by email.

Thank you for visiting Lirainaria.